UK Housing Data Standard

HACT’s UK Housing Data Standards are being developed and supported by over 50 leading housing associations and software companies, including L&Q, Hyde, Riverside, Home Group, Yorkshire Housing and Housemark. 

Since 2018, we have developed and launched three versions of the data standards that are available free of charge to to all users. The latest Versison 3.2 includes: Planned Maintenance, Income and Service Charges and Care and Support.

We are looking for partners to help us develop version 4.0, which will cover development handovers and the complaints process. A number of housing associations including L&Q, Home Group, Yorkshire Homes and Network Homes have already signed up to version 4.0.



Over 400 organisations have downloaded the standards, while over 180 housing associations have told us they downloaded the standards in order to implement them into their business practices.

The adoption of the data standards will improve efficiencies both within individual housing associations, as well as across the sector, enabling innovation to be shared quickly and seamlessly without the need for reinvention. Read more about why Neil Tamplin, IT / Digital Delivery Manager at Valley to Coast, thinks data standards are important for the sector.

Data standards are not new.

Every service provided by a housing association will have already developed its own set of data standards. If a housing association wants to digitise this service, then it has to provide these unique data standards to a software developer so they can then create a bespoke software programme. And this then ties each housing association in to that specific software developer, along with all the associated costs, and risks, that entails.

If this housing association implements the UK Housing Data Standards, they can choose a software package off the shelf. Their costs will be reduced to an annual licence fee. And if they want to change software provider after a year or two years, they can.

As L&Q recently said, “it is our firm conviction that this collaboration is not only good for the housing sector, but also delivers real value for the participants. We have been able to leverage our participation to shorten development cycles for our own change and transformation projects in the confidence that the underlying data model is comprehensive and flexible enough to support both current and future ways of working. This gives an unprecedented level of ‘future-proofing’. We are convinced that the standards are facilitating our drive to deliver housing and services better, faster and at a lower cost.”

There are three ways you can get involved in the data standards movement:

  • invest and support the development of version 4.0, including a financial and resource commitment. This ensures that your voice is heard as the sector standards are developed;
  • support the UK Housing Data Standards publicly, giving you access to the data standards movement that contains the brightest digital brains within the social housing sector, from both housing associations, ALMOs and tech companies;
  • implement the UK Housing Data Standards, using our networks of specialists and mentors who will be able to talk you through the technical and business practicalities of implementing the data standards across your business. 

To find out more about how you can get involved in the UK Housing Data Standards movement, contact Rob Wray (Chief Innovation Officer) or Jay Saggar (Digital Lead), or complete the form below. 

Be part of the future of the UK housing data standard

We are looking for housing providers to invest in the development, governance and maintenance of the UK housing data standard.