HACT’s UK Housing Data Standard has being developed and supported by over 70 housing associations and software companies, including L&Q, Hyde, Riverside, Home Group, Yorkshire Housing and Housemark. The UK Housing Data Standard is powered by OSCRE, the global experts in data standards.
We are currently developing version 3.4, which covers resident feedback and customer complaints.
Resident feedback and complaints
Dame Judith Hackitt, Chair, Indudstry Safety Steering Group, has said in a letter to HACT that:
"We were pleased to hear that resident feedback will be a centrepiece for the next release of the UK Housing Data Standards. I was clear in my review that the people who matter most in all of this are residents - who must be safe and feel safe in their homes. We welcome seeing resident feedback front and centre of this work."
To find out more about this, please contact Michael McLaughlin.
Implementation and adoption
Over 400 organisations have downloaded the standards, while over 180 housing associations have told us they downloaded the standards in order to implement them into their business practices.
The adoption of the data standards will improve efficiencies both within individual housing associations, as well as across the sector, enabling innovation to be shared quickly and seamlessly without the need for reinvention. Read more about why Neil Tamplin, IT / Digital Delivery Manager at Valley to Coast, thinks data standards are important for the sector.
Contact Michael McLaughlin, HACT's Digital Lead, to discuss how we can support you in implementing the UK Housing Data Standard.
Data standards deliver business benefits
“We have been able to leverage our participation to shorten development cycles for our own change and transformation projects in the confidence that the underlying data model is comprehensive and flexible enough to support both current and future ways of working. This gives an unprecedented level of ‘future-proofing’. We are convinced that the standards are facilitating our drive to deliver housing and services better, faster and at a lower cost.”
There are three ways you can get involved in the data standards movement:
- invest and support the development of future versions looking at environment, ESG and regulatory returns, including a financial and resource commitment. This ensures that your voice is heard as the sector standards are developed;
- support the UK Housing Data Standards publicly, giving you access to the data standards movement that contains the brightest digital brains within the social housing sector, from both housing associations, ALMOs and tech companies;
- implement the UK Housing Data Standards, using our networks of specialists and mentors who will be able to talk you through the technical and business practicalities of implementing the data standards across your business.
To find out more about how you can get involved in the UK Housing Data Standards movement, contact Michael McLaughlin or complete the form below.
The OSCRE LEARNING LAB will help you build a data-driven organisation
Data is critical to the future of social housing.
You know it. We know it. The sector knows it.
Creating a data-driven organisation takes time. It has to be built on a solid foundation.
The OSCRE Learning Lab will:
- Equip the team, align the team and develop the team
- Embed a deep understanding of the value of data standards and specific knowledge on the UK Housing Standard amongst your colleagues
- Enable you to use data to drive forward innovative projects across the customer life cycle as well as the asset life cycle