Jobs

Head of Communities

The Head of Communities will be a key member of the Leadership Team at HACT, driving the delivery and development of HACT's communities activity and services to maintain its position as an innovative and ideas-rich organisation in this field.

In particular, the Head of Communities will design, develop and deliver community investment and related activity for and with housing providers. This includes driving forward the Centre for Excellence in Community Investment, a three-year UK-wide initiative to champion and celebrate the importance and impact of community investment.

The role will focus on three main areas of work:

  • Leading the delivery and ongoing development of the work programme of the Centre for Excellence in Community Investment.
  • Designing and delivering consultancy, products, training and events that supports housing associations in their delivery of community investment and engagement.
  • Provide a national platform for innovation by housing associations in community based activity that also connects innovations in the broader civic society space to improve outcomes for tenants and communities.

To apply for this position: please send a copy of your CV and a covering letter outlining how you meet the person specification in the job description to Marcelle Dopwell. 

Closing date for applications: 15 July 2019

 

Insights Lead

The Insights Lead will be a key member of the HACT Team with overall responsibility for delivery, development and sales of HACT’s Insight Tools – Community Insight and Value Insight. This role encompasses customer relationship management, delivery of consultancy and training, and strengthening our commercial partnerships. The post holder will be responsible for maintaining HACT’s reputation for the provision of robust, quality tools and resources.

There are three main components to this role.

Firstly, leading the delivery and development of HACT's Insight tools – Community Insight and Value Insight. With both tools, HACT works closely with our development partner, Oxford Consultants for Social Inclusion (OCSI). The postholder will maintain and develop the on-going relationship with OCSI, liaise regularly with current clients about future development, and work with OCSI to develop new functionality and features within the tools.

Secondly, sales of the tool directly to clients. The post holder will be the main point of contact for both tools and will provide demonstrations of the tools to potential users. The successful candidate will have sales experience, preferably with a B2B focus, and will be confident liaising with potential clients at all levels. For current clients, the postholder will provide quality consultancy and training for users of the tools.

Thirdly, leading on further development of the sales strategy for the Insight tools. This includes examining the current market for both tools and how to expand our market share. Critically, the postholder will deliver on the strategic aims to both retain existing clients and to reach new potential clients. This will encompass exploring after sales strategies, as well as looking at existing and new ways to drive communications to both prospective and existing clients.

To apply for this position: please send a copy of your CV and a covering letter outlining how you meet the person specification in the job description to Marcelle Dopwell. 

Closing date for applications: 4 July 2019