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Our journey through crisis

by Mick Kain, Organisational Facilitator, Trainer and Coach - on 14/04/2020

Following on from his short blog post last week, Mick elaborates on the crisis curve.

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Time to find your partners

by Andrew van Doorn, Chief Executive, HACT - on 14/04/2020

We had a number of conversations last week with community investment professionals about the role of local community hubs and local resilience networks, so we thought we’d share what we know about them, as well as how partnering is becoming the modus operandi.

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New functionality on Community Insight

by Thames Menteth-Wheelwright - on 09/04/2020

The need for business intelligence has never been so critical. The new functionality added to Community Insight, including the option to upload your own stock, might just help you reach the answers that you’re looking for and help you target local need.

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Understanding the crisis you're in

by Mick Kain, Organisational Facilitator, Trainer and Coach - on 06/04/2020

There’s an analogy I used to share when talking to people about how to deal with a crisis: if I accidentally set fire to my wastepaper bin, for me, that would be a crisis. My attention would focus solely on the fire. I know I don’t want it to spread, but, unused to dealing with fires, I wouldn’t be able to decide whether I should get some water to put it out or move the bin out of the room. The crisis would put my head into a spin.

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Using research to shape our decisions

by Victoria Dufferwiel, Policy & Research Analyst, Thirteen Group - on 25/02/2020

Evidence-based decision making (EBDM) involves gathering information, facts and analysis about a particular policy, project, initiative or market so that informed decisions can be made.

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The Community Needs Index

by Thames Menteth-Wheelwright - on 30/01/2020

The Community Needs Index, recently published on Community Insight, can help social housing providers target areas of greatest social and cultural need.

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Introducing: HACT’s new Social Insight Lead in Scotland

by Michael McLaughlin, Social Insight Lead Scotland - on 24/01/2020

Michael McLaughlin, HACT's new Social Insight Lead in Scotland, discusses his job which will improve the skills and knowledge around social value impact in the Scottish social housing sector.

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What does digital transformation mean for residents and communities?

by Thames Menteth-Wheelwright - on 17/12/2019

“How can we, as housing providers, use technology to help residents and communities to thrive?”

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Learning from the Dutch data model

by Thames Menteth-Wheelwright - on 10/12/2019

HACT’s development of a common data standard in the UK housing sector was inspired by the success of the Dutch data standard CORA, which was launched in 2008.

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It’s time to fix the plumbing

by Jay Saggar, Digital Lead - on 26/11/2019

Legacy data systems, siloed working, legacy processes. For local councils and social housing providers, all too often these issues result in complicated services and poor customer experience. Southwark Council, alongside the City of Lincoln Council, Gravesham Council and Lewisham Homes have been trying to do something about it.

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