Capturing your response to Covid-19

HACT would like to work with organisations to capture how social housing organisation’s are responding to the pandemic. Now, more then ever, it is crucial that you can document your response to Covid-19, evaluate your actions, and learn and apply lessons for the benefit of your residents and communities.

We will:

  • Undertake a period of research with your staff, partners and customers, through a series of interviews and focus groups.
  • Review your key operational data during, such as digital connectivity stats, income figures, and numbers of residents assisted with advice, food and financial support.
  • Analyse our findings and present these back to you, along with a series of recommendations for your business.

Our evaluation will give you a snapshot of your response to the Covid-19 pandemic from March to November 2020 and recommendations for business improvement. 

We used this approach in evaluating A2Dominion’s response to the first national lockdown.

We’ve also researched the response by PlaceShaper member organisations to the Covid-19 pandemic, identifying how they might turn it into an opportunity to deliver more with their communities.

For more information please contact HACT's Head of Research, Frances Harkin 

Our snapshot research rates range from £5,500.

Find out more

Check out our short information leaflet that tells you all you need to know about HACT's project to capture your response to the Covid-19 pandemic

Click here to download the leaflet

“The report from HACT outlines the range of measures taken by A2Dominion. It will form the basis for how we will shape our services going forward with a focus on the well-being, financial and employment support of our residents.”

Dawn Wightman, Director of Housing, A2Dominion