Identifying Financial Vulnerability

In order to make more efficient use of resources, housing providers are increasingly trying to target spending in the areas that offer the biggest potential business impact. One such area is tenancy sustainment; preventing tenancy failure benefits both the business and the tenant. In tenancy sustainment, the earlier an intervention can take place, the greater the chance a failed tenancy can be avoided. However, doing so requires a sophisticated understanding of vulnerability and the ability to be able to identify the signs that indicate a tenancy at risk of failing.

This project will build on HACT’s expertise gained from previous data projects, and will be the first step towards developing a model for being able to predict tenancy failure, which would enable housing providers to allocate resources more effectively and efficiently. Specifically, it will investigate the feasibility of creating a model to identify tenancies at risk of failure due to arrears. To do this, a group of housing providers will be brought together to discuss and resolve some of the barriers to the creation of a model, such as: how we define tenancy failure and what data is available for analysis.

The project will consist of two discursive roundtable-style workshops involving all participating organisations, and individual engagement with HACT’s Data Analyst. This project provides the opportunity to be part of a peer group that will work collaboratively to better understand tenancy failure, and inform the potential future development of a model in a second phase. Being involved in this project will ensure your organisation’s understandings and priorities are included in this.

Cost: £4000 (plus VAT)

Timescale: this project is planned to start in early November 2017 and finish at the end of January 2018.

If you would like to be involved please email