Version 3.2 of the UK housing data standards incorporates three major project deliverables:
- care and support case management, and service publication and referal
- planned maintenance, focussing on the annual planning process, tendering, program execution, asset management and certification
- income collection, focussing on the rent account creation, service charge allocation, rent statements, arrears and void income loss reporting and affordability
Some of the business benefits for organisations that adopt these standards include:
- Consistent and shareable customer data
- More accurate and timely updates to customer and case owner
- Greater consistency in tender and insutrction processes
- Greater consistency across internal teams and contractors
- More effective compliance
- Clarity and consistency of void income loss reporting
- Consistent rent statements easier to understand for customers
- Easier cost attribution and recovery through service charge
Version 3.2 has been developed by HACT and OSCRE, in partnership with MSV, ForHousing, One Manchester, ForViva, Great Places, Johnnie Johnson, Arawak Walton, Irwell Valley, WCHG, Northwards, Jigsaw, Bolton at Home, Hyde, Riverside, CHP, L&Q, Raven, Halton and supported by Housemark and Pilon.
It includes all the elements from versions 1.0 and 2.0, which covered the voids and allocations process, core customer data, and reactive repairs.
To access the interactive version of the data standards, view the standards on the OSCRE web site.
The housing data standard library is made up of the following components
UK housing data standard library:
Quick start guide
Reference data model
Data exchange standards
Implementation business case
The UK Housing Data Standard is free to use subject to the Creative Commons Attribution-NoDerivatives 4.0 International (CC BY-ND 4.0) license
To download the standard or to register your interest in the consultation please complete the webform below:
Be part of the future of the UK housing data standard
We are looking for housing providers to invest in the future development, governance and maintenance of the UK housing data standard.
The next iterations of the standards will be reviewing development handovers, and customer complaints as their use cases. If you're interested in getting involved, contact us.